
The Marketing
Tool Box
Collecting Competitive Intelligence
Do's & Don'ts of Direct Mail
Finding New Sales Prospects
Glossary of Terms
Tips for Successful Cold Calling
Understanding Your Target Market
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Understand Your Target Market
No business can be all things to all people. Instead, you must reach specific customers
and satisfy their particular needs. As an entrepreneur, you must identify those
customers and understand as precisely as possible what they want.
The process of finding and studying potential customers for your venture doesn't
have to be complex or expensive -- but it is extremely important. In a nutshell,
it requires you to find out everything you can about the customers you intend to
pursue. Once you have that information, you'll have a much better chance of capturing
those customers for your business.
The facts you need to know about your target market fall into these three categories:
Demographics
Begin your research by checking the demographics of the region you plan to target.
You'll want to know the population's make-up in terms of age, gender, income level,
occupation, education and family circumstances (married, single, retired and so
on). To find that information, you'll probably need to visit the local library
Geographic and Lifestyle Factors
Give some thought to where and how your target customers
live. Are they urbanites, suburban soccer moms or country folk? Are they risk-takers
or conservative; athletes or couch potatoes; spenders or savers? The answers will
help determine what you can sell to them, how you should sell it and at what price.
Customer Needs
Consider all the reasons why people might buy your product
or service. For example, say you're opening a string of health clubs. Will your
customers come to meet other people, to take exercise classes or to play racquet
sports with their friends? Find out by talking to people in the local fitness industry
and by quizzing friends or acquaintances who go to health clubs. Then you can design
and market your club accordingly. Once you've considered the key demographic factors,
you can begin to assemble a customer profile -- a more focused statement that describes
your target market in detail. Consult that profile when you make decisions about
issues such as what products and services to offer or advertise; how much to charge
for various products; and expansion plans.
"Article provided by BellZinc.ca"